Privacy Policy

This Privacy Policy outlines how FTH Solutions ("we," "our," or "us") collects, uses, and protects your personal information when you visit our website (https://fthsolutions.com.my) or engage with our services. By accessing our website or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect We may collect the following types of information:

• Personal Information: Name, email address, phone number, business address, and any other information you provide when contacting us or using our services.
• Technical Information: IP address, browser type, device information, pages visited, and other analytics data to improve our website experience.
• Transactional Information: Records of your purchases, service inquiries, and interactions with our team.

2. How We Use Your Information We use your information to:

• Provide and improve our products and services
• Respond to inquiries and customer support requests
• Process transactions and deliver orders
• Send promotional offers and updates (if you have opted in)
• Ensure compliance with legal and regulatory obligations

3. Data Sharing and Disclosure We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted partners for:

• Service delivery and order fulfillment
• Payment processing and security
• Legal compliance and fraud prevention

4. Data Security We implement appropriate security measures to protect your information against unauthorized access, alteration, disclosure, or destruction.
5. Your Rights You have the right to access, update, or delete your personal information. To exercise these rights, please contact us at enquiry@fthsolutions.com.my.
6. Changes to This Policy We may update this Privacy Policy periodically. The most recent version will always be available on our website.
7. Contact Us If you have any questions or concerns about this Privacy Policy, please contact us at: Email: enquiry@fthsolutions.com.my Phone: +6011-5391 1314 Address: 15-2-1, (Level 1, Room 5), Jalan Setia Prima R U13/R, Setia Alam, 40170 Shah Alam, Selangor, Malaysia.

By using our website, you consent to the terms outlined in this Privacy Policy.